Citi Q1 Results: Profit drops as costs rise for employee severance, deposit insurance

Citi expects a headcount reduction of 7,000 and $1.5 billion in annualized savings from reorganization, the lender said in its investor presentation. Shares rose 1% before the bell.

The bank also paid $251 million into a Federal Deposit Corp (FDIC) fund that was drained last year after three regional lenders failed.

fell 2% on a reported basis to $21.1 billion in the first quarter. Excluding one-off items such as the sales of businesses last year, it was higher in the quarter.

It forecast revenue between $80 billion to $81 billion for 2024, about 1.8% to 3% higher than $78.5 billion in 2023.

Performance at Citi's services and banking divisions stood out.

Revenue from the business that provides cash management, clearing and payments services for the world's biggest corporations rose 8% to $4.8 billion, buoyed by an 18% jump in securities services revenue to $1.3 billion.

Meanwhile, a resurgence in markets and fees fueled a 49% surge in banking revenue to $1.7 billion. Corporate lending rose 34%.

Markets were a sore spot. Trading revenue fell 7% to $5.4 billion, dragged lower by fixed income and currencies.

Wealth management revenue shrank 4% to $1.7 billion.

While Citi's consumer banking division grew revenue, it also stockpiled more money to cover potential losses from customers who default on their loans.

The bank said costs of $2.2 billion were driven by higher non-conforming loans of $1.9 billion.

Rival JPMorgan Chase reported a higher first-quarter profit on Friday, while Wells Fargo's quarterly profit shrank as it earned less from customer interest payments.

REORGANIZATION COSTS

For the full year, bank expects expenses between $53.5 billion to $53.8 billion, excluding the FDIC's special assessment fees.

Its forecast included about $700 million to $1 billion of repositioning costs and restructuring charges, of which roughly $483 million was recorded in the first quarter.

Fraser began a sweeping reorganization in September to simplify the bank and improve performance, pushing up expenses to $14.2 billion.

The largest round of staffing moves, including reassignments and departures, was communicated to employees in late March.

In the previous quarter, Citi had posted a $1.8 billion loss as one-time items dragged down its earnings.

"These past months have not been easy," Fraser wrote in March. "Far from it. The changes we've made are the biggest that most of us have experienced at Citi ..., putting us on the front foot and improving our competitiveness," she had said.

Investors have rewarded Fraser with a share price boost since the overhaul began in September. Next, they want to see growth in wealth management and investment banking.

The company's stock has risen 18% this year, outperforming peers and beating the benchmark S&P 500.

The bank still faces challenges, including regulatory problems and an unsettled workforce. In February, Reuters reported U.S. regulators asked Citigroup for urgent changes to the way it measures default risk of its trading partners.

Citi is working to fix problems laid out in two enforcement actions from the U.S. Federal Reserve and the Office of the Comptroller of the from 2020.

The consent orders direct the bank to repair deficiencies in its risk management, data governance and internal controls.